Indus Net Technologies

Client Brief

SBI GENERAL INSURANCE company is one of the largest and most trusted insurance providers in the Indian market with a robust multi-distribution model encompassing banc assurance, agency, broking, and retail direct channels. They specialize in providing general insurance solutions for retail and commercial spaces at affordable prices.

Idea

To enable smoother customer engagement and create a 360 degree intuitive and responsive customer and prospect engagement platform to elevate CX using progressive web technologies.

Execution

A progressive web technology-based solution was designed which was supported by easy to navigate user experience and was delivered for omnichannel customer touchpoints in terms of an advanced, contextual and performance-focused interactive platform. INT. also helps SBI General complete their end to end customer journey with high intent marketing and manages both their search marketing activities.

Result

Web traffic has increased by more than 30% by enabling self-service and an increased their prospect conversion rate by 15%.

Indus Net Technologies

Digital Marketing

  1. Kolkata

Services

Clients

Category Experience

Employees

100+ Employees

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